Refund Policy

Last updated: 17 April 2026 · VedIntel™ · A CoMo® Workshops Company

💳 Refund requests must be submitted within 7 days of your initial charge to support@predintel.zohodesk.in

1. Our Commitment

We are dedicated to your satisfaction and offer a transparent refund process if you are unhappy with your VedIntel™ Ads Free subscription.

2. Free Trial

All paid plans include a 14-day free trial. You will not be charged during the trial period. Since no payment occurs during the trial, the refund policy does not apply to trial periods.

3. Eligibility for Refunds

You may be eligible for a full refund if: • You submit a refund request within 7 days of your initial charge. • Fewer than 1,000 tool requests were made during that billing period. • The request applies to the most recent payment only. Refunds are not available if: • More than 7 days have elapsed since the charge. • You made 1,000 or more tool requests in the billing period. • The request relates to an earlier billing period. • Your account was suspended due to a Terms of Service violation. • The charge was for a top-up or add-on rather than a subscription.

4. Exceptional Circumstances

If a service outage causes significant disruption to your use of VedIntel™, you may be eligible for a pro-rated credit or partial refund. Requests must be submitted within 14 days of the incident with supporting documentation (e.g. error logs, screenshots).

5. How to Request a Refund

Email support@predintel.zohodesk.in with the following: • Your registered email address. • Your Razorpay payment ID or order number. • A brief explanation of your reason for requesting a refund. Alternatively, use the contact form at vedintel.com/contact and select "Billing & Payments" as the subject.

6. Refund Processing Times

Approved refunds are processed within 5–7 business days to your original payment method: • Credit / Debit Cards: 5–7 business days • UPI / Net Banking: 3–5 business days • Wallets: 1–3 business days Please note that Razorpay processing fees are non-refundable.

7. Plan Downgrades

If you downgrade your plan, the change takes effect at the end of your current billing cycle. No refund is issued for the difference in cost for the current period.

8. Cancellation vs. Refund

Cancellation stops future charges but does not automatically refund the current billing period. If you wish to also receive a refund for the current period, you must submit a separate refund request within the eligibility window described in Section 3.

9. Contact

Email: support@predintel.zohodesk.in Response time: 1–2 business days Support hours: Monday – Saturday, 9:00 AM – 6:00 PM IST